Salesforce

Salesforce provides customer-relationship-management and related business software. Its website presents products for sales, customer service, marketing, data, automation, and other workflows used to manage relationships with customers.

Organizations choose products and configure records, permissions, integrations, and processes around their needs. Capabilities and licensing differ among offerings; a general Salesforce account does not imply access to every product. Data and generated assistance should be reviewed within the organization's actual business and access rules.

Salesforce offers Agentforce for creating and operating AI agents connected to business workflows. The official product describes customer-facing and internal use cases alongside Salesforce's enterprise platform.